Shipping policy
International Reach:
Shipping globally is available. See the information below.
Shipping Time:
Delivery Time: Handling time + Transit time
Handling time: 2–5 business days (Monday to Friday)
All items require handling time for production before shipping.
Order Cut-Off Time: The cutoff time is 03:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney); orders placed after that, or on holidays/weekends, process the next business day.
Transit time:
For all Orders:
|
Shipping Name |
Transit Time |
| Standard | 8–15 business days |
Shipping Cost:
For Australia Orders:
|
Shipping Name |
Condition |
Shipping Charge |
| Standard | Orders $0.01–$99.99 | $15.00 |
| Standard | Orders $100.00 and up | Free |
For Canada Orders:
|
Shipping Name |
Condition |
Shipping Charge |
| Standard | Orders $0.01–$99.99 | $15.00 |
| Standard | Orders $100.00 and up | Free |
For Singapore Orders:
|
Shipping Name |
Condition |
Shipping Charge |
| Standard | Orders $0.01–$99.99 | $10.00 |
| Standard | Orders $100.00 and up | Free |
For Malaysia Orders:
|
Shipping Name |
Condition |
Shipping Charge |
| Standard | Orders $0.01–$99.99 | $10.00 |
| Standard | Orders $100.00 and up | Free |
For United Kingdom Orders:
|
Shipping Name |
Condition |
Shipping Charge |
| Standard | Orders $0.01–$69.99 | $15.00 |
| Standard | Orders $70.00 and up | Free |
For United States Orders:
|
Shipping Name |
Condition |
Shipping Charge |
| Standard | Orders $0.01–$99.99 | $15.00 |
| Standard | Orders $100.00 and up | Free |
For New Zealand Orders:
|
Shipping Name |
Condition |
Shipping Charge |
| Standard | Orders $0.01–$99.99 | $15.00 |
| Standard | Orders $100.00 and up | Free |
For Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Netherlands, Norway, Poland, Portugal, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, Indonesia, India, Kenya, South Africa, Tanzania, China, Kuwait, Qatar, Iceland, Lithuania, Luxembourg, Monaco, Russia, Mexico, Panama, Brazil, Chile, Peru, Saudi Arabia Orders:
|
Shipping Name |
Condition |
Shipping Charge |
| Standard | Orders $0.01–$109.99 | $25.00 |
| Standard | Orders $110.00 and up | Free |
Tracking:
Once we hand your product to the Carrier, you get a tracking link in your email, and you can use that link to track your order. If you do not receive your tracking link or cannot track your order, please email us at support@sprintsphere.com.
Customs & Duties:
You are responsible for any customs fees. We are not liable for delays caused by carriers or customs, but we always ship your order on schedule.
Customer Happiness:
Our goal is to deliver smiles along with your order. If you ever have any questions or concerns, our customer support team is here to assist you.
Remember, at Sprint Sphere, we're not just in the business of accessories; we're focused on delivering an excellent experience right to your door. Ready to order? Just click to buy! We immediately start processing your order and will ship your package within 3 business days.
Contact
Our customer service is available Monday to Friday, from 9:00 a.m. to 6:00 p.m. If you have a problem, please contact us; we answer within 24 hours.
Email: support@sprintsphere.com
Phone: +61 466 410 055
Address: 100 High St, North Sydney NSW 2060, Australia