Get in Touch. We're Here to Help!

At SprintSphere, your satisfaction is our top priority. We're here to help you find the perfect running gear and ensure you have an exceptional experience with our products. Our dedicated customer service team is ready to assist you with any questions, concerns, or feedback.

Customer Support

Email: support@sprintsphere.com

Order status, shipping questions, and delivery updates

Response Time: Within 24 hrs (Monday-Friday) or 48 hrs on weekends.

Business Inquiries

Email: admin@sprintsphere.com
Partnerships, media inquiries, and general business questions

FAQ

How long does shipping take?

Most orders arrive within 8–15 business days after a 2–5 day processing time. Shipping times may be longer for certain countries or during peak seasons (e.g. holidays). Need help with your order? Email us at support@sprintsphere.com

What is your returns policy?

30-Day Returns Guarantee. Changed your mind? We accept returns within 30 days. Simply email returns@sprintsphere.com with your order details. Customer covers return shipping. No restocking fees. Damaged items? Just send a photo and proof of purchase, we’ll take care of the rest. Read our full policy for more details.

How do I track my order?

You'll receive a tracking number via email once your order ships. You can also contact our support team for updates.

Are your products suitable for everyone?

Sprint Sphere gear is suitable for most healthy adults and are designed for recreational and general fitness use. If you’re unsure whether a product is right for you, consult a healthcare professional before starting any new exercise program or using performance gear.

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